Q. How do I change my username/password and/or update my profile? A. Easily! Log into your account >> click on My Profile and you can virtually change everything you had entered when you first signed up. Note that each time you change any of the following: Nickname, Real Name, City, Occupation, About me description, about you description, Phone, Home Address, Homepage, your account will be set from active to approval mode and will be reviewed by Dating Chemistry Administration team for activation.
Each time you change your account e-mail, your account is set into Unconfirmed mode and a confirmation letter is sent to the new e-mail. After you confirm your e-mail, your profile will be accepted to be reviewed by Dating Chemistry administration team for activation.
You will be informed about the activation success within 24 hours.
Q. How can I send a private message or instant message? A. When you are logged in, your should see the private message box on your left side of the screen. simply click on the text input box and type the username you are sending the message to. After the username, add > and then type your message.
Assuming you are sending a message to username: John1234; it should look something like this: John1234> Hey John, how are you?? Simply click on Send to send the message
Q. How can I block or stop someone from emailing me or talking to me? A. You are in control at all times with DatingChemistry.com; simply
locate the user via search or your e-mail box(if that person has e-mailed you) and go to his/her profile, then click on the Block This Member from the custom menu under the member menu. This will block the person from e-mailing you, or sending you any private or instant messages.
Q. How does the rating system work? A. It's pretty self explainatory. It shows how hot or not you are. Images and profiles are rated by members and members may rate more then once from other computers. Therefore, ratings may not always be true to the person being rated. So please try to rate fairly for the benefit of all members.
Q. Are the emails that I send to other members anonymous?
A. Dating Chemistry.com maintains your privacy by directing your emails
through a highly advanced forwarding system. We replace your personal
email with your user name and then the emails are forwarded to the members
you email and vice versus.
Q. How do I send an anonymous email?
A. It’s very simple just click the “Contact” link in
a member’s profile or click on the envelope icon.
Q. How do you reply to emails from other members?
A. Do not press your reply button from your personal email account. Just
go to your dating chemistry.com inbox and click reply on the message that
you wish to reply to and type away in the appropriate box. This way your e-mail address stays anonymous.
Q. Is DatingChemistry.com instant messaging safe?
A. DatingChemistry.com is committed to providing all members with a safe,
fun environment to meet other quality singles. We allow you to determine
who you receive/send instant messages to by (delete one of the by’s)
giving you options:
• Choose the members that you want to contact
• Choose who can and who cannot contact you via DatingChemistry.com
instant messenger
• The ability to report any inappropriate messages or abuse to our
customer care team
Q. How can I contact DatingChemistry.com? A. Listed below are the email links to the
specific departments. Click on any of the links to open an email window
to write your message which will be directed to the appropriate department
head.
Q. How do I create a profile?
A. To create a profile, just go to our join now page and simply fill in
your log in information and your profile information. You will probably
like to add your most recent photo or upload a video of yourself as well
to make your profile stand out among the rest! You can also edit your profile
at any time. Just go to “My Chemistry” click on edit your profile
and make your adjustments. It’s that easy!!!!
Helpful Hints:
-When creating or editing your profile don’t forget, your profile is the
first impression you make! Be yourself and be honest.
-Have fun and stay positive!
-The essay is designed for you to show who you really are. Imagine that
you are speaking directly to the person of your dreams and telling them
what makes you unique as a person. Don’t be afraid to write more than 100
words. The more you express the better. This is what Dating Chemistry is
about!
-Also, the Chemistry matching is based on a combination of all components
within your profile so be sure to completely fill out all sections. This
is the most important tool to enhance the Dating Chemistry Experience.
Q. How do I block a member from emailing me?
A. Visit the member’s profile and click on the “block this member”
link below the photo.
Q. What is email history?
A. Your email history allows you to review and organize your recent
communication with other members. It’s easy, with one click you
can sort your emails by date, username or type. NOTE:
DatingChemistry.com preserves your privacy and does not record
text of your correspondence; and only the last 30 days of emails
(up to 100 sent/received) appear in your list.
Q. Do I have to sign in to access my email history?
A. Yes, members must sign in to view their email history.
Q. Why has an email that I sent been returned?
A. There could be several reasons why: • If the email you sent is
returned you might want to double-check the spelling of the intended recipient.
You should always use the user email link to ensure accuracy.
• The person you are trying to send an email to is no longer a member
• You are not a DatingChemistry.com paid member or in good standing.
Q. How can I stop someone from emailing me?
A. Visit the member’s profile and select the “block this member”
link below the photo.
Q. How do I unblock members?
A. Select “Block List” within your “My Chemistry”
home page. Scroll down to fid the blocked member and click on “Remove
from Block List” in their profile
Q. How easy is it to use DatingChemisty.com instant
messenger?
A. It is EASY and FUN! Just click on the "Chat" icon when viewing
profiles or search results. Both members must be online and signed in to
be able to chat.
Q. Who can use DatingChemistry.com instant messenger?
A. All current paying members can use the instant messenger feature.
Q. Who can I send messages to using DatingChemistry.com instant messenger?
A. Subscribers can send messages to anyone who is online; just look for members whose profiles say they’re online now!
Q. How can I find out who’s online now?
A. All profiles and search results will inform you when someone is online
by stating “Online Now” above their photo. You can also search
for members that are online by clicking the Online Member Search button
on your profile section of the instant messenger.
Q. How do I send DatingChemistry.com instant messenger messages?
A. Easy! Just click on the "Chat" icon when viewing profiles or
search results. Both members must be online and signed in to be able to
chat.
Q. When I log onto DatingChemistry.com will I automatically be available for instant messenger conversations?
A. Yes! You will be available for IM with all members upon login except
for those you have blocked.
Q. What are the guidelines for posting a photo?
A. DatingChemistry.com is committed to offer our members a comfortable and safe environment. We reserve the right to crop or reject any photos submitted, solely at our discretion. Our Customer Care department reviews and approves all photos before being posted on our site. Please note the following photo guidelines when submitting a photo:
• Image files cannot exceed 1.5MB
• Each photo submitted must be current within one year of submission
• You must attest that the photo being submitted is a photograph of yourself
• Obscene, sexual, nude, suggestive and offensive photos will not be posted
• Copyrighted material will not be posted
Q. How do I add a photo to my profile?
A. DatingChemistry.com makes it easy by offering members three ways to add a photo to your profile!
• Option 1 – Upload your photo. Once you have completed your profile
simply click on the “Upload my Photo” button. You will be prompted
to find the location of your photo and once identified, click submit. Once
our customer care department has approved your photo it will be posted exactly
as received. Please be advised that due to the heavy volume of members and
photos received each day it may take up to 72 hours for your photo to post
to your profile. You can also upload your photo at any time within your
“My Chemistry” home page.
• Option 2 – Email your photo. DatingChemistry.com will happily post
your photo for you for free! Simply send us an email at datingchemistry@aol.com
and include your first and last name, username, email address used when
you signed up with DatingChemistry.com along with your birth date for verification.
Once our customer care department has approved your photo it may take up
to 72 hours to post to your profile.
• Option 3 – Mail your printed photo to DatingChemistry.com,
P.O. Box 11209, Fort Lauderdale, FL 33339-1209. We will scan your photo
and post your photo for free! Just send us your photo along with first and
last name, username, email address used when you signed up with DatingChemistry.com
along with your birth date for verification. Once our customer care department
has approved your photo it may take up to 72 hours to post to your profile.
PLEASE NOTE: DatingChemistry.com can not return photographs that are submitted by mail!
Federal Express or UPS services can not deliver to a P.O. Box, please use
U.S. Mail, or, for faster service photos can be sent via U.S. Priority Mail.
To avoid a significant delay please be sure to check off the “no signature
required” box.
Q. How do I post my video message?
A. Simply click on the video button within your “My Chemistry”
navigation. Click “Upload Video” and then select the location
of where your video resides, then click submit. Upload time may take a
few minutes. Maximum video size is 45 seconds or 5MB.
Q. How do I view a member’s posted video message?
A. It’s easy! There are 2 ways to view a member’s video. Just
click on the “See My Chemistry” button along the bottom of
the member’s profile or click on the film icon to the left of the
member’s photo.
Q. What equipment do I need to record a video message?
A. All that is required is a webcam with microphone! (***Delete*** Don’t
have a webcam? No problem! Order your webcam here!)
Q. How long will my video message remain posted on my profile?
A. For as long as you are a current member of DatingChemistry.com! Remember,
you can update your video message as often as you like! Have a new haircut
you want to show off? Record a new video message
DatingChemistry.com Voicemail
Q. How do I post my voicemail?
A. It’s very simple to post your voicemail. It is the third
step to our profile process. All you have to do is pick up the phone
and dial 1-866-DATECHEM and follow the prompting provided and your
voice will be streamed onto your profile in up to 72 hours.
Q. How do I chat with a group of members?
A. Once you are logged in, click on “Chat Now“ to get in the chat room.
Q. I can get in the chat room but I need more help on how to use the chat rooms. Can I get more help?
A. Yes, of course. The flash chat room has it's help functions built in the system, so once you are logged in, click on help for more support around the chat rooms.
Q. How do I use the forums in this website?
A. Once you register in this dating website, you are automatically registered in our forums. Click on the Forums link in the main menu to enter the forums. Forums also have it's own help section built in; please view the Forums FAQ for more help.
Safety-wise, meeting on the Net is inherently similar to meeting offline. As long as the same standard dating precautions are followed, cyber-daters can feel truly at ease while getting to know each other. The main thing to remember: trust your instincts and use common sense just like you would offline.
You can rest assured that you're in the right place because Dating Chemistry, the company that brings you DatingChemistry.com, goes to extra lengths to ensure that its sites stay clean and safe. We do our best to monitor and block emails of anyone who uses profanity, pornography or other inappropriate comments/photographs and is not serious about finding a relationship. We also keep all contacts between members onsite so your email address remains confidential.
Before you get started, here are a few guidelines to keep in mind.
Helpful Hints for Common Sense Online Dating
• Remember that you are in control of your online experience at all times. You can remain completely anonymous until you feel ready.
• You are also in control when it comes to taking an online relationship offline. Plus, you have an advantage online because you can get to know each other before you meet. Remember that you don't need to take anything further than the computer or phone wires until you feel completely at ease. Go at your own pace!
• When you do decide to meet face to face, pick a public place and provide your own transportation to and fro. Tell a friend where you're going and check in when you return home.
• Never include your personal contact information in your profile, especially telephone numbers, email, home address or your last name, and only give them out when your instincts tell you this is someone you can trust. It's okay to take your time.
• Set up an email account just for online dating.
• Ask a lot of questions and watch for inconsistencies.
• Stay away from members who won't take no for an answer or pressure you for any kind of personal information. Serious cyber-savvy daters will respect your space and allow you to take your time.
• If someone asks you to go to their personal web site or asks you for money, use common sense not to oblige and then report the situation to us.
• If someone gives you a phone number with a strange area code, check it out to make sure it'
s not a charge number before you make the call.
• Using your own good judgment is your best bet because ultimately you are responsible for your personal dating experience. Trust your instincts and then have fun with the right people!
Q. What payment options are available?
A. We offer payment methods of American Express, Visa and Mastercard (Deleted
Discover)
Q. Where can I view a history of my purchases?
A. We have partnered with PayPal to create a user friendly system that
tracks your membership fees and purchases. Simply click on the “payment
history” link on the “My Chemistry” home page.
Q. How much does it cost to use the site?
A. There is plenty of Dating Chemistry to explore that won’t cost
you a dime!
-free to load your profile
-free to search
-free to see member pictures
-Browse our Chemistry Kit
When you are ready to start contacting members, simply click on Join
Now posted throughout the site. This will lead you to a page where
you can put in payment information for immediate access. With datingchemistry.com
there are no contracts to sign or long commitment periods – the
only service we offer is a month-to-month $19.95 membership. This grants
you full access to the entire site!
